Remote assistance

Get help without leaving home.

Remote sessions run during confirmed appointments. When it is your time, we send you a Session ID or read it to you — joining takes about a minute, and the small connector removes itself from your computer when the session ends.

Join a remote session

Book an appointment first · Contact us

Only start remote sessions you scheduled with us. You can end a session at any time. We will never ask for your password, and we never charge by remote session.

Free business resource

Not sure where to start?

Use the business technology readiness checklist to review computers, accounts, updates, backups, and recovery planning.

Get the free checklist